The Dual Role of Real Estate Agents: Property Management Explained

Real estate agents are often associated with the buying and selling of properties, but many also offer property management services.

An image of a house being sold
The Dual Role of Real Estate Agent

Acting as a property manager, an agent takes on the responsibility of maintaining a property on behalf of the owner.

This dual role can be beneficial for both the property owner and the agent.

ALSO READ: How To Get a Real Estate Agent licence In Florida? A Step-By-Step Guide

What is Property Management?

Property management involves overseeing residential, commercial, or industrial real estate.

It includes managing property owned by another entity or person.

The property manager acts on behalf of the owner to preserve the value of the property while generating income.

Property manager Roles

Services Provided by Real Estate Agents as Property Managers

Real estate agents who serve as property managers typically provide the following services:

  • Tenant Screening: Rigorous background checks to ensure reliable tenants.
  • Rent Collection: Efficient processes for collecting rent and handling late payments.
  • Maintenance and Repairs: Regular upkeep and prompt attention to repair needs.
  • Legal Compliance: Ensuring that property management adheres to local laws and regulations.
  • Financial Reporting: Detailed accounting for income and expenses related to the property.

Benefits of Hiring a Real Estate Agent as a Property Manager

Hiring a real estate agent as a property manager comes with several benefits that can greatly enhance the value and efficiency of property management.

Here are some key advantages:

1.Expert Market Knowledge

Real estate agents have a deep understanding of the property market, including pricing, marketing strategies, and local trends.

This knowledge is invaluable in setting competitive rental prices and marketing the property effectively.

2.Professional Tenant Screening

Agents have the resources and experience to conduct thorough tenant screenings.

This includes credit checks, rental history reviews, and other due diligence to ensure reliable tenants are selected.

3.Efficient Rent Collection

With established systems in place, agents can streamline the rent collection process, handle late payments, and enforce lease policies, reducing the stress on property owners.

4.Maintenance and Repairs Coordination

Real estate agents often have a network of trusted contractors and service providers.

They can coordinate maintenance and repairs promptly, ensuring the property remains in top condition.

5.Legal Compliance and Risk Management

Agents are well-versed in the laws and regulations governing rental properties.

They can help property owners stay compliant, reducing legal risks and potential liabilities.


Property management can be time-consuming.

By delegating these tasks to an agent, property owners can free up their time for other business or personal pursuits.

7.Financial Reporting and Analysis

Agents provide detailed financial reports, helping property owners track income and expenses, plan for future investments, and maximize their returns.

8.Personalized Service

A good property manager will tailor their services to the specific needs of the property and the owner, providing a personalized approach to property management.

Overall, the expertise and services offered by a real estate agent acting as a property manager can lead to better tenant retention, reduced vacancies, and a more profitable and well-maintained property.

How does a real estate agent become a property manager (1)

How does a real estate agent become a property manager?

To become a property manager, a real estate agent typically follows these steps:

How does a real estate agent become a property manager

1. Complete Education

Most positions require at least a high school diploma or GED.

Some may pursue further education in business administration or real estate.

2. Real Estate Courses

Enroll in courses that cover topics like real estate management, finance, and property law to gain in-depth industry knowledge.

3. Licensing

Check state-specific requirements, as some states require a property management license. This often involves passing a real estate licensing exam.

4. Certification

Obtain certifications relevant to property management, such as Certified Property Manager (CPM) or National Apartment Leasing Professional (NALP), to demonstrate expertise and commitment to the field.

5. Gain Experience

Start working in the field, either independently or with a real estate agency or property management firm, to build practical experience.

6. Continued Learning

Stay updated with the latest industry trends, legal requirements, and best practices in property management.

These steps ensure that a real estate agent is well-equipped with the necessary skills, knowledge, and legal qualifications to manage properties effectively.

Can a property manager handle multiple properties at once?

Yes, a property manager can handle multiple properties at once.

The ability to manage several properties effectively depends on various factors such as the property manager’s experience, the systems in place for maintenance and communication, and the support staff available.

Here are some insights into how property managers can handle multiple properties:

1.Portfolio Size

The average property manager can manage a portfolio ranging from 50 to 200 properties, depending on their seniority and the demand of the area.


Having a qualified and well-trained team is crucial for managing multiple properties. This includes staff for maintenance, rent collection, and tenant screening.

3.Maintenance Processes

Developing a systematic approach to property maintenance helps ensure that all properties are well-maintained and that emergency issues are addressed promptly²[1].

4.Financial Management

Staying on top of the finances for multiple properties is essential. This includes accurate tracking of income and expenses.


Establishing effective communication methods with on-site liaisons and tenants is key to managing multiple properties efficiently.

What happens if a tenant damages the property?

When a tenant damages the property, the property manager has several responsibilities and steps to follow:

1.Document the Damage

The property manager must thoroughly document the damage with photos, videos, and written descriptions.

2.Assess the Damage

Determine the extent of the damage and whether it is beyond normal wear and tear.

3.Notify the Tenant

Communicate with the tenant regarding the damage and their responsibility for repairs.

4.Repair Costs

Calculate the cost of repairs.

The security deposit can be used to cover these costs, but if the damage exceeds the deposit amount, the tenant may be billed for the additional costs.

5.Legal Action

If the tenant refuses to pay for the damages or if the damage is severe, legal action may be necessary.

This could involve small claims court or other legal proceeding.

6.Insurance Claim

Check if the damage is covered under the property’s insurance policy and file a claim if applicable.

7.Repair the Damage

Arrange for the necessary repairs to be made to the property.

What should I look for when hiring a real estate agent as a property manager?

Look for experience, a good track record, excellent communication skills, and a comprehensive understanding of property law.

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